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Rostelecom expands cloud telephony subscriber base in Southern Russia
Telecompaper (subscription)
Russian national operator Rostelecom has raised its number of corporate subscribers for its cloud telephony services in Southern Russia and Northern Caucasus. More than 3,000 legal entities currently use the services there. Its 'New Telephony' service ...



Instamojo raises a round of funding led by Japan's AnyPay
MediaNama.com
At the time, Instamojo said it was getting other developers making apps for their app store and partnered with cloud telephony company Ozonetel to allow merchants to launch missed call marketing campaigns. UPI payments: It partnered with ICICI Bank to ...

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Optus partners with BroadSoft on cloud telephony
ZDNet
Optus has announced the introduction of "Optus Loop", a cloud-based telephony system for small and medium-sized businesses that provides hybrid mobile and fixed-line services. Latest Australian news. 6 percent of FttN NBN connections cannot hit 25Mbps ...

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Windstream Launches Combined UC & SD-WAN Service
Light Reading
Gartner predicts worldwide spending on unified communications will grow at a 3.2% CAGR and reach $43.4 billion by 2020. The largest growth opportunity is in cloud telephony, followed by cloud-based web-conferencing services, the research firm reports.

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Information Age

The award for best picture goes to… cloud telephony
Information Age
In a world where customer experience has been described as the next competitive battleground, cloud telephony could provide an easy win in the battle for competitive advantage. The companies that embrace it will have the right results delivered – and ...



ETCIO.com

Exotel announces integration with Zendesk to deliver voice capabilities in India
ETCIO.com
Exotel announces integration with Zendesk to deliver voice capabilities in India Exotel, a leading Cloud Telephony Platform, today announced their partnership with Zendesk to provide end to end multichannel support to Zendesk's customers in India. With ...

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YourStory.com

MOBtexting is looking at mobile and cloud telephony for all customer communications
YourStory.com
MOBtexting is a B2B omni-channel communication platform, which is equipped with messaging, cloud telephony, e-mailing, notifications, campaign tracker, and chat bots. In a world that is 'mobile first', the traditional modes of customer engagement and ...



Inc42 Magazine (press release) (blog)

4 Challenges To Building A Reliable Cloud Telephony System In India
Inc42 Magazine (press release) (blog)
Cloud telephony is emerging as one of the fastest-growing technologies of the decade. Its low setup cost and easy scalability makes it an easy choice for every business that has to deal with customers – every business. Businesses in India are highly ...
8 Ways Cloud Telephony Can Accelerate The Digital India VisionBW Businessworld

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HuffPost

4 Unexpected Ways in which Cloud Telephony Saves your Business' Costs
HuffPost
Similarly a Cloud Telephony system can integrate with customer success tools like Zendesk, Freshdesk etc. Therefore, an executive can have all the details of the caller and the customer history at their fingertips without having to ask them unnecessary ...



Irish Times

The sky is the limit for cloud telephony company Blueface
Irish Times
Alan Foy is responsible for the strategic direction and overall management of Blueface, a leading global unified communications as a service (UCaaS) provider which operates a proprietary platform and services businesses, enterprises and carriers. He ...


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